By using this website, you agree to use it lawfully and understand its limits. If you do not agree, do not use the website.
Information—not medical advice
Website content is for general education and service information. It is not medical advice, diagnosis, treatment, or a substitute for a qualified health professional. Using the website, submitting a form, or receiving a callback does not create a patient-provider relationship or guarantee admission or service.
Emergencies and clinical concerns
The website, email, and callback form are not for emergencies or time-sensitive clinical concerns. Call 911 for an emergency. Call A&A at 216-230-9380 to ask for the appropriate non-emergency communication channel.
Services, coverage, and availability
Descriptions of services, payers, waivers, Medicare, Medicaid, transportation, service areas, staffing, schedules, and prices are general and can change. Eligibility, authorization, clinical appropriateness, provider orders, payer rules, network status, location, staffing, and the individual plan determine what may be available. Nothing on the website guarantees coverage, payment, admission, availability, or an outcome.
Using forms and email
Provide accurate general contact information. Do not submit diagnoses, medication lists, medical record numbers, insurance identification numbers, Social Security numbers, or emergency information. A&A may use information you submit to respond as described in the Website Privacy Notice.
Acceptable use
Do not interfere with the website, bypass security, impersonate another person, submit malicious code, scrape or harvest information unlawfully, infringe rights, or use the site in violation of applicable law.
Content and third-party links
Unless otherwise stated, site text, design, graphics, and code are owned by or used with permission by A&A and may not be republished for commercial use without permission. Third-party links are provided for convenience; A&A does not control their content, security, availability, privacy practices, or terms.
Availability, disclaimers, and limits
A&A may change, suspend, or discontinue site content without notice. To the extent permitted by law, the site is provided without warranties, and A&A is not responsible for losses arising from reliance on general website information, interruptions, technical issues, or third-party sites. Nothing here limits a right or remedy that cannot lawfully be waived.
Changes and questions
The effective date identifies the current public version. For questions, contact 216-230-9380. Self-pay information is available on the Good Faith Estimate page.
