Guidance and coordination

Medical Social Services

Counseling, education, and connections to resources for people and families navigating care at home.

A medical social worker reviewing care resources with an older adult at home

Quick answer

What can medical social services help with?

Health needs affect more than appointments. Medical social services can help a family understand options, access support, and feel less alone while making decisions. Services are planned around the individual, current needs, eligibility, and availability across Northeast Ohio.

  • Counseling and bereavement support
  • Health education and care-related guidance
  • Community-resource referrals
  • Help accessing home health care services

Why care at home matters

Support connected to the way life actually happens.

Health needs affect more than appointments. Medical social services can help a family understand options, access support, and feel less alone while making decisions.

Home can make routines, goals, and challenges easier to understand. A&A begins with what the person needs day to day, then helps clarify the right service and next step.

A calmer path through the practical and emotional sides of care.

Included support

What this service may include.

Exact services depend on the person’s plan, provider direction, eligibility, and current availability.

01

Counseling and bereavement support

02

Health education and care-related guidance

03

Community-resource referrals

04

Help accessing home health care services

Getting started

You do not need the perfect service name before you call.

Talk with our team about the support you need, your location, and the program or care plan involved.

Request care
01

Start the conversation

02

Find the right fit

03

Create a plan

Let’s talk

Care starts with a simple conversation.

Tell us what kind of support would make life at home easier. We’ll help you find the right next step.