Frequently asked questions
Clear answers for the questions people ask first.
Use these answers to get oriented, then call A&A to confirm the details for the person, address, service, and coverage.
Start here
The details are worth confirming.
Public information is a helpful starting point, but every care situation is different. A direct conversation is the best way to confirm availability, eligibility, authorization, and coverage.
216-230-9380Who can receive care?
A&A supports people of different ages and needs, including those managing chronic conditions, recovering at home, living with disabilities, or needing help with daily routines.
How do we get started?
Call, email, or send a care request. The team can help you understand the next step based on the kind of support you need.
What area does A&A serve?
A&A is based in North Olmsted and generally focuses on locations within an approximate 25-mile radius. Call to confirm the specific address, requested service, and current availability.
What should I include in a website care request?
Include your name, callback information, general location, and the type of help you are exploring. Leave out diagnoses, medication lists, Social Security numbers, insurance identification numbers, and medical records.
How can I ask about working at A&A?
Visit the Careers page or email the office with the role you are interested in, your experience, and your best contact information. Openings and requirements can change.
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